CASE STUDY: Turnaround at the Preston plant.
with four pages, APA format
1 What are the most significant events in the story of how the plant survived because of its adoption of quality-based principles?
2 The plant’s processes eventually were brought under control. What were the main benefits of this?
3 SPC is an operational-level technique of ensuring quality conformance. How many of the benefits of bringing the plant under control would you class as strategic?